Terms of Service

Last updated: November 14, 2025

1. Acceptance of Terms

By accessing and using RiskCargo, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Description of Service

RiskCargo is a platform that connects shippers with carriers for cargo transportation services. We provide the technology platform but are not responsible for the actual transportation services performed by carriers.

3. User Accounts

To use certain features of our service, you must register for an account. You are responsible for:

  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information
  • Updating your information to keep it current

4. User Responsibilities

As a user of RiskCargo, you agree to:

  • Provide accurate shipment and cargo information
  • Comply with all applicable laws and regulations
  • Not use the service for any illegal or unauthorized purpose
  • Not interfere with or disrupt the service
  • Maintain appropriate insurance coverage

5. Payments and Fees

RiskCargo charges a service fee for facilitating connections between shippers and carriers. Payment terms are specified in your quote acceptance. All payments are processed securely through our payment partners.

6. Liability and Insurance

Carriers are required to maintain appropriate insurance coverage for cargo transportation. RiskCargo acts only as a platform and is not liable for loss or damage to cargo during transit.

7. Dispute Resolution

Any disputes arising from shipments should first be resolved directly between shipper and carrier. RiskCargo provides support and mediation services but cannot guarantee specific outcomes.

8. Termination

We reserve the right to suspend or terminate your account if you violate these terms or engage in fraudulent, abusive, or illegal activities.

9. Limitation of Liability

RiskCargo shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes. Your continued use of the service after changes constitutes acceptance of the new terms.

11. Governing Law

These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.

12. Contact Information

For questions about these Terms of Service, please contact us at:

  • Email: support@riskcargo.com
  • Phone: +1-234-567-890