Terms of Service
Last updated: November 14, 2025
1. Acceptance of Terms
By accessing and using RiskCargo, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.
2. Description of Service
RiskCargo is a platform that connects shippers with carriers for cargo transportation services. We provide the technology platform but are not responsible for the actual transportation services performed by carriers.
3. User Accounts
To use certain features of our service, you must register for an account. You are responsible for:
- Maintaining the security of your account credentials
- All activities that occur under your account
- Providing accurate and complete information
- Updating your information to keep it current
4. User Responsibilities
As a user of RiskCargo, you agree to:
- Provide accurate shipment and cargo information
- Comply with all applicable laws and regulations
- Not use the service for any illegal or unauthorized purpose
- Not interfere with or disrupt the service
- Maintain appropriate insurance coverage
5. Payments and Fees
RiskCargo charges a service fee for facilitating connections between shippers and carriers. Payment terms are specified in your quote acceptance. All payments are processed securely through our payment partners.
6. Liability and Insurance
Carriers are required to maintain appropriate insurance coverage for cargo transportation. RiskCargo acts only as a platform and is not liable for loss or damage to cargo during transit.
7. Dispute Resolution
Any disputes arising from shipments should first be resolved directly between shipper and carrier. RiskCargo provides support and mediation services but cannot guarantee specific outcomes.
8. Termination
We reserve the right to suspend or terminate your account if you violate these terms or engage in fraudulent, abusive, or illegal activities.
9. Limitation of Liability
RiskCargo shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.
10. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes. Your continued use of the service after changes constitutes acceptance of the new terms.
11. Governing Law
These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.
12. Contact Information
For questions about these Terms of Service, please contact us at:
- Email: support@riskcargo.com
- Phone: +1-234-567-890